Returns & Exchanges
We want you to love your Hello Adorn jewelry, but if you're not completely satisfied, we offer returns and exchanges within 30 days of delivery. All items must be in their original, unworn condition to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return or exchange and print the prepaid shipping label provided by our system.
Pack Your Jewelry
Securely place your items in their original packaging or a small padded mailer to ensure they arrive safely.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing